Privacy Policy

Terms of use

This User Agreement ST Sirotko S.A. PSRNSP 320253600030586 comes into force from the moment you express your consent to its terms by placing an order or registering on the mimi-sushi.ru website.

1. Subject of User Agreement

1.1 ST Sirotko S.A. offers its services on the terms that are the subject of this user agreement

1.2 The agreement is subject to change by us without any special notice. The new version of the Agreement shall enter into force 3 (three) days after the date of its publication, unless otherwise provided by the new version of the Agreement. The current version of the Agreement is available at: https://mimi-sushi.ru/

2. Description of services

2.1 ST Sirotko S.A. provides services of a reception, preparation and delivery service, which offers users ample opportunities for quick simple search and order of ready meals (hereinafter services), and also accepts funds from users for payment of orders.

2.2 These services (using the site) are for informational purposes and are provided to the User free of charge.

2.3 User agrees that ST Sirotko S.A. is not responsible for the removal or non-preservation of any user personal information.

2.4 In order to use the services of the mimi-sushi website, you must have a computer / other electronic device with Internet access (WWW).

2.5 The user independently places an Order on the Site.

2.6 The user pays for the order in one of the available ways:

2.6.1 directly upon receipt of the order in cash, by credit card or in other ways provided by the Partner;

2.6.2 on-line payment on the Website mimi-sushi.ru with a VISA / MasterCard / MIR bank card through the payment system of Sberbank PJSC. All additional costs for transferring funds for the order are borne by the User. When choosing on-line payment after placing the Order, the User will be redirected to the secure payment page of Sberbank PJSC, where he needs to enter his bank card details. For additional cardholder authentication, the 3D Secure protocol is used. If the User’s Bank supports this technology, the User will be redirected to his server for additional identification. The user can check the information on the rules and methods of additional identification with the Bank that issued his bank card. The amount submitted for payment is only the cost of the Order. The cost of services (such as delivery, "suburb") may be charged separately at the time of receipt of the Order. In the event of a change in the composition of the Order or its final price, as well as in the case of additional payments (for the delivery of the Goods or the provision of other additional services), settlements for the execution of the Order shall be carried out as follows: - if the cost of the Order increases, as well as if it is necessary to pay for additional services initially not included in the Order - payment of additional amounts is made by the Client to the courier at the time of receipt of the Goods; - upon reduction of the value of the Order, as well as in the event of partial or complete refusal by the Client of the Order made in accordance with these Rules, the cost difference shall be returned to the Client within three banking days. Refunds are made to the Client’s card, from which the cost of the Order was paid.

2.6.3 Cases of refusal to make a payment: - the bank card is not intended for making payments via the Internet, which you can find out by asking your Bank about; - insufficient funds to pay by credit card. You can find out more about the availability of funds on a bank card by contacting the bank that issued the bank card; - bank card information is entered incorrectly; - The credit card has expired. The validity period of the card is usually indicated on the front side of the card (this is the month and year until which the card is valid). You can find out more about the validity period of a card by contacting the bank that issued the bank card.

2.6.4 Connection to a payment gateway and information transfer is carried out in a secure mode using the SSL encryption protocol. If your bank supports the technology of secure Internet payments Verified By Visa, MasterCard SecureCode, MIR Accept, J-Secure, you may also need to enter a special password to make a payment. This site supports 256-bit encryption. Confidentiality of the personal information provided is ensured by PJSC Sberbank. The information entered will not be provided to third parties, except as otherwise provided by the laws of the Russian Federation. Bank card payments are carried out in strict accordance with the requirements of the payment systems MIR, Visa Int., MasterCard Europe Sprl, JCB.

2.7In case of the User’s refusal of the Order, or in case the Partners violate the terms of product sales, including, but not limited to: in case of unilateral refusal to sell the product, violation of the delivery time or product quality mismatch, etc., the User must hours from the time of delivery / receipt of the order inform ST Sirotko SA by e-mail seo-serg@mail.ru with a note in the letter “refusal of the order”, about your refusal of the Order, provide documents confirming payment of the Order and an application for a refund, and request a refund. Refunds are made within 15 (fifteen) days from the date of payment of the Order. After 2 (two) days from the date of payment of the Order if ST Sirotko S.A. is not received notifications from the User about the cancellation of the Order and the return of funds, the Order is deemed completed, the funds for it are non-refundable. The refund of money paid by the User through the Site with a credit card is carried out only to the card with which payment was made.

2.8 ST Sirotko S.A. has the right to refuse the User to place an Order with the payment method “cash or card to the courier” if the previously executed Orders of the User were not delivered through his fault (for example, if the User did not open the door or did not answer the courier by phone upon delivery of the Order, or the User specified a non-existent address delivery, etc.).

2.9 Bank card transactions are authorized by the bank. If the bank has reason to believe that the operation is fraudulent, then the bank has the right to refuse to carry out this operation. Bank card fraud is a criminal offense.

2.10 To avoid fraud when paying with credit cards, payments made by credit card can be verified by ST Sirotko S.A. within the limits of available opportunities. The user who made such a payment is required, upon request from ST Sirotko S.A., to provide a copy of the necessary documents to confirm the legitimate use of a bank card.

3. Registration and using the site obligations 

3.1 Registration on the site mimi-sushi.ru occurs automatically when placing the first order.

3.2 In order to use the services of the site mimi-sushi.ru, the user agrees to provide true, accurate and complete information about himself on the issues requested in the registration form by filling out the registration form and expressing agreement with the terms of the Agreement.

3.3 If the User provides incorrect information either to ST Sirotko S.A. There is good reason to believe that the information provided is incorrect, incomplete or inaccurate, ST Sirotko S.A. has the right to suspend or unregister the User and refuse to use his services.

4. Registration, password and security

4.1 Upon completion of registration, the User receives a username and password for access to your personal account.

4.2 The user is responsible for the security of his username and password, as well as for all actions performed on the site mimi-sushi.ru under his username and password.

4.3 The user agrees that he must immediately notify ST Sirotko S.A. any case of unauthorized access with your username and password and / or any security breach.

5. Terms of use of materials posted on the site mimi-sushi.ru

5.1 The site contains copyrighted materials - trademarks and other legally protected materials (including texts, photographs, graphic images).

5.2 Moreover, all content on the site is protected by copyright as a work created by collective creative work in accordance with the legislation of the Russian Federation on copyright and related rights.

5.3 ST Sirotko S.A. Copyright belongs to the use of the content of the site (including the right to select, locate, organize and convert the data contained on the site, as well as to the source data themselves), except as otherwise noted in the content of materials published on the site.

5.4 The user does not have the right to make changes, publish, transfer to third parties, participate in the sale or assignment, create derivative products or otherwise use, in whole or in part, the content of the site.

5.5 The user agrees to use the site for legitimate purposes only.

5.6 The user agrees not to post on the site and not send somewhere through / through the site any materials of the following nature: - violating the law, containing threats and insults, discrediting other persons, violating the rights of citizens to privacy or public order, which are obscene; - violating, to one degree or another, the honor and dignity, rights and interests of other persons protected by law; - contributing or containing calls for inciting religious, racial or ethnic hatred, containing attempts to incite hostility or calls for violence; - as well as other materials that induce other persons to illegal behavior, entailing criminal, civil and other liability or in any way violating the provisions of the law.

5.7 The user agrees not to post on the site and not send through / through the site materials that are advertising of any goods or services, without the prior expressed consent of ST Sirotko S.A.

5.8 The user agrees not to use the site to advertise or otherwise promote the sale of any goods and services in any form (including encouraging users to subscribe to another interactive service system that is a competitor to ST Sirotko S.A.

5.9 The user agrees not to upload, post or otherwise use on the site any materials protected by intellectual property law (including copyright, trademark law), or other materials protected by law without express permission from the owner of the rights to the protected material . At the same time, the burden of proof that the placement of materials on the site by the user does not violate the copyright, related and other rights of third parties to the materials posted lies with the User.

5.10 ST Sirotko S.A. not responsible for user reviews.

5.11 ST Sirotko S.A. reserves the right to post comments on user reviews. ST Sirotko S.A. reserves the right not to post User reviews that violate Russian law and prejudice the legitimate interests of third parties.

6. Responsibility

6.1 ST Sirotko S.A. is responsible for compliance / non-compliance with the acceptance, preparation and delivery service of its obligations to the User, as well as for the accuracy of the information provided by such services. The site mimi-sushi.ru is an information link between the User and the services of acceptance and delivery of orders, information about which is posted on the site.

7. Proprietary rights ST Sirotko S.A.

7.1 The user acknowledges and agrees that the service ST Sirotko S.A. and all necessary programs associated with it contain confidential information that is protected by intellectual property laws and other Russian and international laws. The user agrees not to modify, sell, distribute this content and programs, either in whole or in part.

8. Confidentiality

8.1 The User’s personal data is processed in accordance with the Federal Law "On Personal Data" No. 152-FZ and the Regulation on the Protection of Personal Data.

8.2 When registering / placing an order on the site mimi-sushi.ru, the User provides the following data: name, surname, email address (for receiving a cash receipt) and / or contact phone number, delivery address of the order.

8.3 In order to fulfill this User Agreement ST Sirotko S.A. develops, optimizes and implements new functionality of the service (including products of informational, advertising, entertainment and other nature), including with the participation of affiliates and / or partners. To ensure the implementation of these goals, as well as to inform the Users about their services, promote goods and services, conduct electronic and sms surveys, receive personalized (targeted) advertising by the User, control marketing campaigns, customer support, organize the delivery of goods to Users, conduct prize drawings among Users, monitoring user satisfaction and the quality of services provided by the delivery, verification, research and analysis of such data. When registering / placing an order, the user agrees and instructs ST Sirotko S.A. to carry out data processing in compliance with applicable law, incl. the results of the automated processing of such data in the form of integer and / or text values ​​and identifiers, their transfer to affiliates and / or partners in pursuance of such an order for processing, as well as to collect (receive) User data and other data related to the User from affiliates and / or partners. ST Sirotko S.A. has the right to dispose of statistical information related to the operation of the Site.

8.4 Data associated with the User means information on technical means (devices) and methods of technological interaction with the ST Sirotko S.A. service. and / or services of affiliates and / or partners (including host IP address, type of operating system, browser type, geographic location, provider information, etc.), user activity, as well as other data obtained by these methods .

8.5 Data processing refers to any action (operation) or set of actions (operations) performed using automation tools or without using such tools with personal data, including collecting, recording, systematizing, accumulating, storing, clarifying (updating, changing), matching, extraction, use, transfer to affiliates and / or partners of ST Sirotko SA, depersonalization, blocking, removal, destruction.

8.6 ST Sirotko S.A. has the right to send information to the User on his own behalf or with the assistance of technical partners, including service (cash register receipt) and advertising messages, to the User’s e-mail, mobile phone or through partner services used by him (social networks, instant messengers and others). The user has the right to refuse to receive advertising and other information without explaining the reasons for the refusal. Service messages informing the User about the order and the stages of its processing are sent automatically and cannot be rejected by the User. Refusal to receive advertising and other information is carried out by editing the user profile or by contacting the user in the contact center by phone. 8-800-301-6400 or to the customer support department seo-serg@mail.ru The user has the right to withdraw consent to the processing of personal data by sending an appropriate request to stop serving his profile to the contact center or to the customer support department of seo-serg @ mail.ru.

8.7 ST Sirotko S.A. reserves the right to use the technology of cookies. Cookies do not contain confidential information, and ST Sirotko S.A. has the right to transfer information about cookies to Partners, agents and third parties having prisoners with ST Sirotko S.A. contracts for the performance of obligations to the User and for the purposes of statistics and optimization of advertising messages.

8.8 ST Sirotko S.A. gets information about the ip-address of the site visitor mimi-sushi.ru. This information is not used to identify the visitor.

8.9 ST Sirotko S.A. not responsible for the information provided by the User on the Site in a public form.

8.10 ST Sirotko S.A. The right to record telephone conversations with the User. At the same time, ST Sirotko S.A. undertakes to prevent attempts of unauthorized access to information obtained during telephone conversations, and / or its transfer to third parties that are not directly related to the execution of orders in accordance with paragraph 4 of Art. 16 of the Federal Law “On Information, Information Technologies and Information Protection”.

8.11 Documents for the protection of personal data:

• Policy regarding the processing of personal data of customers

9. General Provisions

9.1 This Agreement is governed by Russian law.

9.2 All possible disputes regarding the Agreement are resolved in accordance with the norms of the current Russian legislation.

9.3 Due to the gratuitousness of the terms of this Agreement, the rules on consumer protection may not be applicable to the relationship between the User and ST Sirotko S.A.

9.4 Nothing in the Agreement can be understood as an establishment between the User and ST Sirotko S.A. agent relations, partnership relations, joint activity relations, personal hiring relations, or any other relations not expressly provided for by this Agreement.